helps designer jewelry business grow with marketing, advice, promotion, publicity, sales, advice, opportunity, education, support, and more.
Home | Webinars | Article Index | Contact Us | Tell a Friend | Search | Member Log-In Area
 Join Us
Gain immediate access to over 300 pages of insider's knowledge that will grow your business faster and smarter...
Click here for details.

 Take Our Tour!
 About this Site
 Subscribe Today
 About Cindy Edelstein
 About Frank Stankus
 About JRB
 Our Press Room
 Sample Articles
 Our Marketing Tools
 E-Books & CDs
 List Rentals
 Social Media Management

 Other Services

 Member's-Only Area
 Craft Fairs
 Design Competitions
 Download Library
 Events for Designers
 Feature Articles
 Advice Forum
 Industry Associations
 Internet Mastery
 Member's Perks
 Q&A from the Experts
 Jewelry Trade Shows
 Most Popular
 Newest Member Articles
 JRB Resource Directory
 Press: Publications
 Success Tips Archives
 Trend Tracking
 What Works
 Our Events & Shows

 Article Index
 Contact Us
 Tell a Friend
 Your Account
 All Products
 Business Tools
Click here to join designerjewelrybiz
Click to join designerjewelrybiz

home | Insurance for Jewelers | Safe Jewelry Shipping Advice from Je . . .

Safe Jewelry Shipping Advice from Jeweler's Mutual

With shipping losses currently affecting several Jewelers Mutual policyholders-with recent claims attributed to address errors, lack of communication between shipper and recipient and improper packaging--the organization has issued important precautionary measures.

1. Place merchandise in a medium-sized cardboard box and seal with tape. Label this box with your return address (using non-jewelry-related words) and the tracking number. This will serve as identification if the outside container or mailing label is destroyed in transit.

2. Place this box in a strong, oversized shipping box (i.e., 12 inches by 12 inches by four inches). If possible, use a packaging box from a delivery service. If you do not have a box from a delivery service, disguise your shipment in a sturdy box from a different product. Never use an envelope or a box marked with any jewelry-related words. Also avoid using old boxes that lose strength.

3. To prevent the inner box from rattling, tape or glue it to the shipping box. Fill the remainder of the shipping box with packing material to help protect it during transit. Do not use jewelry catalogs or ads.

4. Seal the shipping box with reinforced mailing tape, pressure-sensitive shipping tape, tamper-evident tape or stamp over the tape so that any tampering is evident. Do not use string, masking tape or cellophane tape to seal the box.

5. Confirm and double-check the correct address.

6. Address the package clearly. Do not indicate that the package is coming from or going to a jewelry-related business. Use a name that does not contain jewelry terms and do not use abbreviations that could be misunderstood. Change the name regularly. Disguise the return address in a similar fashion. Use the name of a business associate (with their permission), such as your accountant or attorney, who is at a different location, not in a jewelry district or with a prominent jewelry zip code.

7. List the contents of the package as "parts" or "supplies," instead of using jewelry-related terms.

8. Use extra caution when shipping packages to/from these zip codes: 10017, 10036, 60602, 60603, 60659, 90013, 90014, 90015, 94102, 94103 and 94108. When possible, deliver packages to the post office, to the carrier's convenience center or to another location outside of these zip code areas, but avoid shipping to a residential address.

9. Log the details of the shipment, its value and the carrier used in case of a loss, as well as for reporting total exposures at policy renewal time.

10. Require a signed receipt upon delivery.

11. Buy coverage for the shipment from the carrier. Insurance coverage by most carriers is not automatic; it must be purchased.

12. Inform the recipient when the package is sent. In many shipping losses, no one realizes a loss has occurred until the sender calls the recipient to check on a delivery. Without the sender informing the recipient of a package shipment, several weeks can pass before the loss is detected.

13. Before signing for received shipments, be sure you have received the correct number of packages, open them, check contents and then sign for packages in view of a security camera so the entire transaction is documented.

For additional security tips, visit Jewelers Mutual's Web site,, and click on "Security and Safety" on the business tab. Training courses are also available through the JM University link.

Jewelers Mutual also offers a free shipping poster and many other materials and training sessions that can be ordered online or by calling (800) 558-6411. Supplies are free to policyholders

More safety advice from Jeweler's Mutual: Stay Safe During an Armed Robbery

Printer-Friendly Format